Login Issues and Solutions

Common Login Problems

If you’re having trouble logging in, try these solutions:

Forgot Password

If you’ve forgotten your password:

1. Go to /login
2. Click “Forgot Password”
3. Enter your email address
4. Check your email for reset instructions
5. Follow the link to create a new password

Account Not Activated

If your account isn’t activated:

1. Check your email for activation link
2. Click the activation link
3. If link expired, request a new one
4. Contact support if issues persist

Wrong Username or Email

Make sure you’re using the correct:

• Username (not display name)
• Email address
• Check for typos
• Try both username and email

Browser Issues

If login form isn’t working:

• Clear browser cache and cookies
• Try a different browser
• Disable browser extensions temporarily
• Check if JavaScript is enabled

Security Issues

If you suspect unauthorized access:

1. Change your password immediately
2. Check your account activity
3. Enable two-factor authentication if available
4. Contact support to report the issue

Still Having Issues?

If none of these solutions work:

• Contact our support team
• Provide your username/email
• Describe the specific error message
• Include your browser and device information